Customer Support
E-mail: service@gzaymng.com
We are here to help!
For general inquiries, order assistance, or feedback, please email us at the address above.
We strive to reply within 24-48 hours during business days.
E-mail: service@gzaymng.com
We are here to help!
For general inquiries, order assistance, or feedback, please email us at the address above.
We strive to reply within 24-48 hours during business days.
What to Include in Your Email
To help us assist you faster, please include:
- Order number (if applicable)
- Product name or details
- A clear description of your question or concern
Business Hours
Monday-Friday: 9:00 AM - 6:00 PM (EST)
Saturday-Sunday: Closed
(Emails will be replied on the next business day)
We Value Your Feedback
If you have ideas or comments about our products or service, please share them with us!
Your suggestions help us improve.
We appreciate your trust and look forward to hearing from you.
What components are included?
Footrest-L x1;
Footrest-R x1;
Iron Plate x1;
Hex Key x1;
Screws x8;
Rubber Rings x6
How to install?
Please refer to the user manual for installation. You can also learn from video. (Click here to watch the video)
How much weight can it hold?
This footrest is designed to hold up to 40kg (88.18 lb)
Footrest feels loose.
Use the hex key to tighten all screws.
Height adjustment may be slightly difficult.
Please refer to the picture in the installation guide. Try using your thumb to roll the rubber ring to adjust the height.
It doesn't fit my chair.
This product is compatible with most IKEA high chair models. Please confirm that your high chair is an IKEA brand. If you have any questions, please contact us.